Frequently asked questions
ABOUT
What is Tech Genie?
Tech Genie is a premium tech learning service. Our amazing courses, developed by experts in their fields, cover a wide range of exciting and useful topics. From learning a new language to boosting your career skills, there's something for everyone. Plus, with millions of happy users, you can trust that our service is top-notch.
Am I eligible to use Tech Genie?
You must be 18+ or have received permission from a parent, legal guardian or anyone authorized to pay your bill.
Which devices are compatible with the service?
The service is compatible with mobile phones, tablets and PCs. A minimum 3G internet connection is required to access the service.
Does Tech Genie use or share my account information?
No. We respect your privacy. Your account information is secure and not shared with any third parties. For more information about how your information is handled, please read our Privacy Policy.
SUBSCRIPTION
How much does the service cost?
1-Day Trial €0,01, Thereafter €29,90/ month with auto-renewal.
1-Day Trial €0,01, Thereafter €29,90/ month with auto-renewal.
Note: All transactions will be processed in your local currency.
How am I charged for the service?
Service fees are charged to your credit card or mobile phone bill based on your preferred payment method.
Service fees are charged to your credit card or mobile phone bill based on your preferred payment method.
How do I know if my subscription has expired?
Your subscription will auto-renew and not expire unless you cancel it.
Your subscription will auto-renew and not expire unless you cancel it.
How do I cancel my subscription?
Contact customer support or Click here to cancel your subscription
Contact customer support or Click here to cancel your subscription
CUSTOMER CARE
How do I contact Customer Care?
• Send an e-mail to support@tech-genie.co, or
• Send an e-mail to support@tech-genie.co, or
• Call us on:
UK + EU: +31 20 323 3140
UK + EU: +31 20 323 3140
USA: +1 855 598 3154
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